Shipping Charges

• Shipping is charged as per quantity and size of all prepaid orders across India and abroad.

Order Processing and Delivery

• Orders are typically processed within 48 hours on business days.
• Estimated delivery timelines after dispatch:
  
  • Metros: 1–4 days
  • Rest of India: 4–7 days
  • Rest of the world – depends on location.
• Delays may occur during peak periods, adverse weather, or unforeseen logistics issues.

Serviceable Locations

• We currently ship pan‑India. Certain remote locations may have extended delivery timelines or limited service availability.
• Also major countries outside India. Please connect with us before ordering.

Order Tracking

• An order ID and tracking link are shared via email and WhatsApp after dispatch.
• Tracking updates may take up to 48 hours to reflect after pickup by the courier.

Reverse Pickup and Self‑Ship

• If reverse pickup is unavailable at the customer’s pin code, self‑shipping to our return address may be required.
• Eligible courier charges will be reimbursed upon submission of a valid courier receipt, subject to policy verification and approval.

Packaging and Delivery Attempts

• Orders are shipped in tamper‑evident packaging. Please do not accept parcels that appear tampered; refuse delivery and contact support immediately.
• Couriers may attempt delivery up to two times. If undelivered, the parcel may be returned to origin.

Address and Contact Accuracy

• Please ensure the shipping address, pin code, and contact number are accurate. Failed deliveries due to incomplete/incorrect details may lead to delays or additional charges.

Missing, Delayed, or Damaged Shipments

• For delayed or missing shipments, contact support with the order ID. Courier investigations typically take 3–7 business days.
• In case of product damage, record a clear unboxing video showing the sealed label, full opening, and product condition, and report within 24–48 hours of delivery.

COD Terms

• COD availability may vary by pin code and order value. We may contact for confirmation or partial prepayment on high‑value COD orders.
• Refusal of confirmed COD orders may lead to restrictions on future COD eligibility.

International Shipping

• Currently not available. If introduced, duties/taxes and cross‑border compliance terms will be updated here.

Support

• WhatsApp: 9518734504
• Email: [designatureboutique@gmail.com]
• Returns address and instructions: Provided in return approval communication

Notes

• Business days exclude Sundays and public holidays.
• All timelines are estimates; force majeure and third‑party logistics constraints can impact delivery.
• This policy should be read with the Returns/Refunds Policy and Terms & Conditions.